How the school is responding to Coronavirus (COVID-19) Updated 3/4/20 14:30

Page last updated 14:30 3/4/20 (Version 12)

We are following government guidance.  The school is now closed to most students until further notice. 

Surrey County Council - COVID-19 Update

Ofqual - COVID- 19 Update - Summer 2020 Grading

10 tips to help if you are worried about coronavirus


During term time students should check Show My Homework for work.  If students need support they may email their subject teacher during their timetabled lesson and their teacher will aim to respond.  Where possible students should submit work online through Show My Homework.  Teaching staff may not be able to respond if they are ill.

Please note that during the Easter holiday period teaching staff will not be setting work for students to complete.


This page of our website is designed to provide you with details of how the school is responding to coronavirus (COVID-19).  As I am sure you can appreciate the information below and the position the school is taking is likely to change during the coming weeks, and we will endeavour to update this page as quickly as possible.


1. How quickly will I receive an individual response to my query?

As you will appreciate, we are (understandably) receiving a lot of queries about COVID-19 Coronavirus. We will endeavour to reply to those that cannot be answered by reference to this plan, but we hope you will understand our intention to direct most queries to this information. We will also do our very best to keep this information up to date but we cannot guarantee to do so as quickly as the situation is developing.  The following external contatcs/websites are helpful:

Department for Education’s coronavirus helpline: 0800 046 8687

As the school will close to most students on Friday 20th March please do not telephone the school.


2.  What is the current situation?

The school will close to most children on Friday 20th March at 2:45pm.  During term time teaching staff will set work for students to complete on Show My Homework.  


3. How is the school responding?

The School is using the guidance provided by Public Health England and the Department for Education to inform its response. The information below is taken directly from the PHE website.

The most common symptoms of coronavirus (COVID-19) are recent onset of:

  • new continuous cough and/or
  • high temperature

For most people, coronavirus (COVID-19) will be a mild infection.

Key messages from PHE website:

  • if you have symptoms of coronavirus infection (COVID-19), however mild, stay at home and do not leave your house for 7 days from when your symptoms started.  Anyone living in a household with somebodywho has either a persistent cough or fever must now also isolate themselves for 14 days.
  • this action will help protect others in your community whilst you are infectious.
  • stay at least 2 metres (about 3 steps) away from other people in your home whenever possible.
  • sleep alone, if that is possible.
  • wash your hands regularly for 20 seconds, each time using soap and water.
  • stay away from vulnerable individuals such as the elderly and those with underlying health conditions as much as possible.
  • you do not need to call NHS 111 to go into self-isolation. If your symptoms worsen during home isolation or are no better after 7 days contact NHS 111 online. If you have no internet access, you should call NHS 111. For a medical emergency dial 999.


4.  What is the school's approach to educational trips/visits?

You will have seen the announcement on Thursday 12th March that the government is advising against schools running overseas trips from Friday 13th March.  At the current time the advice only covers overseas trips taking place.  Please be assured that we will be following the advice and guidance issued to us by the Department for Education, The Foreign and Commonwealth Office and Surrey County Council.

Our comprehensive school travel insurance is arranged through the Department for Education.  


Spain Trip - May 2020

We are working with our provider, Voyager Travel, regarding this trip.  At the current time we do not think that this trip will take place.  Our comprehensive school travel insurance is arranged through the Department for Education.  They are currently only processing claims for overseas trips scheduled to depart in March and April.  If the Department for Education advise us to cancel this trip we will either look to reschedule or provide you with a full refund.


Year 7 Camp - July 2020

We are working with our provider, The Trekking Company, regarding this trip.  If the school is able to open and residential trips are allowed to take place, we hope to be able to continue to offer this opportunity in July.  The Trekking Company have suggested that if schools remain closed in July that we reschedule this trip for a later date in the year.  The school can assure parents that all payments remain secure and that if the trip is unable to run a full refund will be provided.


Battlefields France and Belgium, India, New York - USA & Jasper - Canada 

Overseas residential trips scheduled to take place during the next academic year may also be cancelled.  We would ask that you continue to make payments but would like to reassure you that full insurance cover is in place should the Department for Education or The Foreign and Commonwealth Office state that we must not run the trips.

Please continue to monitor this page for details regarding school trips.


5.What is the School's approach to large-scale events, Parents' Evening and extra curricular activities?

The school is closed to most students from 2:45pm on Friday 20th March.  All Parents' Evenings and extra curricular activities are now cancelled until further notice.


6.  What is the School doing to protect and support pupils and staff?

Over the last few weeks we have been working with our premises team and cleaning contractors to ensure that contact points such as door handles, taps, and handrails are regularly cleaned with disinfectants.

Our catering company are committed to the highest standards of hygiene and have strengthened procedures. 

We have actively encouraged all students and staff to:

  • Wash their hands frequently, using soap and water for at least 20 seconds
  • Avoid unnecessary contact
  • Avoid touching their face
  • Sneeze and cough in to tissue or in to the crook of their elbow
  • Put used tissues in the bin

The UK Government document ‘COVID-19:guidance for educational settings’, is clear that, “Face masks for the general public, pupils or students, or staff are not recommended to protect from infection, as there is no evidence of benefit from their use outside healthcare environments.”  


7.  How is the school advising visitors?

Signs have been displayed at school entrances and staff have been instructed to ask known visitors before they travel to the School to confirm that they don't have a new or persistent cough and/or high temperature, and to self isolate if they do.


8. Examinations

Internal examinations

All internal examinations this academic year have been cancelled.

Year 11 – External examinations

The school has been informed that external examinations in the summer are no longer going ahead.  On 3rd April 2020 Ofqual published a letter to all students.  This can be found below:

Ofqual - COVID- 19 Update - Summer 2020 Grading


9.  What will happen when the school site closes to most students on 20th March 2020?

Sunbury Manor School staff will be working hard to ensure the impact of the closure on students’ learning is kept to a minimum.

Photocopying resources and work for such a prolonged period of time is not practical. 

We will use Show My Homework as the primary means of setting and monitoring work. Teachers will be expected to log on daily and set work for the classes they would normally be teaching. Resources can be uploaded. Work can be electronically submitted and marked. Students may also contact their subject teacher by email.  Please note that in the event of a subject teacher becoming ill there may be a delay in setting work.

If you or your child has any issue accessing Show My Homework please ask them to contact their tutor as soon as possible.

For additional online resources please visit:

Sunbury Manor School - Recommended Online Resources


10.  What emergency child care provisions are in place during the period of school closure?

As a school we are providing emergency childcare for young people whose parents are key workers.  The advice from the government changed last night to state that if one parent is a key worker, the school will be able to offer a place.  Single parents who are key workers will obviously be entitled to a school place.


How to access this service?

Please see below the list of key workers and please confirm in your email your key worker role.

There is no need to contact the school if you do not intend to use this service. 


Who are key workers?


Health and social care

This includes but is not limited to doctors, nurses, midwives, paramedics, social workers, care workers, and other frontline health and social care staff including volunteers; the support and specialist staff required to maintain the UK’s health and social care sector; those working as part of the health and social care supply chain, including producers and distributers of medicines and medical and personal protective equipment.

Education and childcare

This includes nursery and teaching staff, social workers and those specialist education professionals who must remain active during the COVID-19 response to deliver this approach.

Key public services

This includes those essential to the running of the justice system, religious staff, charities and workers delivering key frontline services, those responsible for the management of the deceased, and journalists and broadcasters who are providing public service broadcasting.

Local and national government

This only includes those administrative occupations essential to the effective delivery of the COVID-19 response or delivering essential public services such as the payment of benefits, including in government agencies and arms length bodies.

Food and other necessary goods

This includes those involved in food production, processing, distribution, sale and delivery as well as those essential to the provision of other key goods (for example hygienic and veterinary medicines).

Public safety and national security

This includes police and support staff, Ministry of Defence civilians, contractor and armed forces personnel (those critical to the delivery of key defence and national security outputs and essential to the response to the COVID-19 pandemic), fire and rescue service employees (including support staff), National Crime Agency staff, those maintaining border security, prison and probation staff and other national security roles, including those overseas.


This includes those who will keep the air, water, road and rail passenger and freight transport modes operating during the COVID-19 response, including those working on transport systems through which supply chains pass.

Utilities, communication and financial services

This includes staff needed for essential financial services provision (including but not limited to workers in banks, building societies and financial market infrastructure), the oil, gas, electricity and water sectors (including sewerage), information technology and data infrastructure sector and primary industry supplies to continue during the COVID-19 response, as well as key staff working in the civil nuclear, chemicals, telecommunications (including but not limited to network operations, field engineering, call centre staff, IT and data infrastructure, 999 and 111 critical services), postal services and delivery, payments providers and waste disposal sectors.

If workers think they fall within the critical categories above they should confirm with their employer that, based on their business continuity arrangements, their specific role is necessary for the continuation of this essential public service.


Many parents working in these sectors may be able to ensure their child is kept at home. Every child who can be safely cared for at home should be.


Please, therefore, follow these key principles:

  1. If it is at all possible for children to be at home, then they should be.
  2. If a child needs specialist support, is vulnerable or has a parent who is a critical worker, then educational provision will be available for them.
  3. Parents should not rely for childcare upon those who are advised to be in the stringent social distancing category such as grandparents, friends, or family members with underlying conditions.
  4. Parents should also do everything they can to ensure children are not mixing socially in a way which can continue to spread the virus. They should observe the same social distancing principles as adults.

What will the service look like?

If you are intending to send your child to school it is important that they attend for the full school day.  Students will be expected to attend from 8.30am - 3.30pm. 

Students attending school must be in full school uniform.  This is to assist the police in identifying young people that have a legitimate reason for being outside travelling to and from school.

Any parent dropping their child off at school will be expected to wait outside Reception at a distance of two metres from each other.  One parent will be allowed into reception at a time to sign their child in and drop off any medication.

Students will be expected to observe the two metre rule at all times during the day, working at computer stations in the LRC and ICT 4 which are over 2 metres apart. They will be completing the work set on SMHW.  This will mean that staff are able to supervise them but will not be able to work 1 to 1 with a student.  Students will be expected to comply with all usual school rules.

Students will be supervised in washing their hands when they arrive and at regular intervals during the day.

Students will be able to have fresh air breaks on the field but will not be able to play or socialise as they usually would.

Please remember that students are expected to bring a packed lunch and must be in school uniform. 

We totally understand if you would prefer your child to stay at home, especially if members of your family fall in to one of the vulnerable groups.  It is essential that if the household are in isolation your child remains at home for 14 days.

The Secretary of State for Education, Gavin Williamson, has said:

"If your work is not critical in the response to Coronavirus, then please keep your child at home."

If there is someone at home who can look after your child safely, please do not send them to school.


If your child becomes sick during the day and displays symptoms we will telephone parents/carers and will expect parents to collect their child promptly from the front of the school. This protocol will remain the same during the period of whole school closure.  Please note that because of supply issues we are currently unable to provide Paracetamol to any student.


11. How will you provide meals for Free School Meal students?

Details of the national free school meal voucher scheme were published on 31st March 2020.  From 20th April 2020, parents/carers of children entilted to recieve free school meals will be issued with a weekly £15 voucher.  The school is currently trying to establish how the new national free school meal vouchers will be distributed.

While we were waiting for government guidance on the national free school meal voucher system the school worked with its IT partners to provide families with electronic vouchers that could be used in a supermarket of your choice.  Two supermarket vouchers have now been issued - w/b 23/3/20 £11.75 and w/b 30/3/20 £11.80. These vouchers may only be used in store and you are advised to use them as soon as possible.  Detaills of how to access these vouchers can be found below.


Parents of children entitled to a Free School Meal should have received an email and text alert from SchoolMeals.  

Message sender ID: SchoolMeals

Hi {FIRST NAME}, please select your supermarket of choice to receive your voucher from {LINK ADDRESS} Sunbury Manor School 

Click on the link contained in the text message/email you will be asked to select the supermarket of choice.  

You will then be sent another email and text alert.  

Message sender ID: SchoolMeals

Hi {FIRST NAME}, here is a link to access your voucher {LINK ADDRESS} Sunbury Manor School



12.  How will you let parents know when the school will be reopened?

The school will put reopening details on the school website and send a text message and email to parents.


I would like to thank students and the school community for their calm and stoic response to the coronavirus (COVID-19) so far. Please monitor this webpage for further updates.


Public Health England - Advice on the coroavirus for places of education