Arbor

ARBOR School Information System FAQ (Frequently Asked Questions)

How do students access Arbor?
Students have to use the Arbor website; there is currently no app for student use. The link to the website is: https://sunbury-manor-school.uk.arbor.sc/  There is a also link to this on the homepage of the school website.

Students can log in using their Office 365 account, If they do not remember their email password they must contact IT support at the school or let their form tutor know and they will contact IT support on their behalf.

Students will be issued with passwords and instructions in class at the start of Year 7.

User Guides

Are there any guides available?
There are two guides available to help Parents and Carers

The “Getting Started” guide for the Arbor Parent App is available at: 
https://support.arbor-education.com/hc/en-us/articles/360020147458-Getting-started-Log-into-the-Parent-Portal-and-the-Arbor-App

Additionally “A quick introduction to Arbor for guardians and parents” can be found here: 
https://support.arbor-education.com/hc/en-us/articles/212097029-The-Arbor-Parent-Portal-quick-introduction#logging-in-0-0

How do I view my child's timetable?
Parents can access the timetable using the parent portal or App.  There is a guide to this here:
https://support.arbor-education.com/hc/en-us/articles/203791992-the-calendar-and-timetable-on-the-parent-portal

Is there an app for students? 
Not at present.  Students can login to Arbor using the link on the school website or the student portal. The link is https://sunbury-manor-school.uk.arbor.sc/  They should log in using the same email address and password as in school.

Can I view my child's homework?
From September 2025 homework will also be shown on Arbor.  Satchel:One/Show My Homework will no longer be used.
https://support.arbor-education.com/hc/en-us/articles/360020182838-Your-child-s-assignments-on-the-Parent-Portal-and-Parent-App

Can I see achievements/behavioural issues in Arbor?
Yes, this information is available in Arbor.

Both achievements and behavioural issues are under "Behaviour".

How do I top up my child's catering account?

Topping up accounts using Arbor Parent Portal

Topping up Accounts using the Arbor Parent App